FREQUENTLY ASKED QUESTIONS
Got questions? We have answers
What are Stony Lake Cruises's office hours?
Does Stony Lake Cruises operate in severe weather?
Stoney Lake is a small calm Lake. There is almost no condition under which we would not sail, although our crew is ever mindful of conditions and there is a slim chance of cancellation due to weather.
What happens if a cruise is cancelled by Stony Lake Cruises?
What are the depature locations?
Are there restrooms onboard?
What is Stony Lake Cruises smoking policy?
Can I bring a pet with me?
Does Stony Lake Cruises operate under the supervision of the Transport Canada?
Is the boat accessible to those with disabilities?
Will I receie confirmation of my purchased ticket?
You will receive a confirmation which you can either print as your boarding pass or save to your phone to be scanned for boarding.
Does Stony Lake Cruises offer senior or military rates?
Are children allowed on the cruises?
Do I get a private table and how is seating assigned?
Can I reserve a window table?
If I cancel my tickets, can I get a refund?
If I miss my cruise, can I get a refund?
How steady is the cruise, will I get seasick?
Stoney Lake is a protected inland lake and as such is always calm, you will not get seasick.
Can I bring my own food and drinks?
No the ship is licensed under the ALGCO and Board Of Health all food and drink must be provided by Stoney Lake Cruises.